Navigating health insurance can be overwhelming, but Single Stop’s state-certified Navigator Program provides support for Medicaid and other low-income healthcare programs.

Our trained staff provide one-on-one assistance with applying for Medicaid, Child Health Plus (CHP), the Essential Plan, and Qualified Health Plans through the New York State of Health Marketplace. We assess Medicaid eligibility based on income, household size, and immigration status, and guide you through enrollment or renewal.

This program helps low-income communities access affordable healthcare and understand their coverage options.

Single Stop helps older adults and people with disabilities access vital healthcare through New York State’s Aged, Blind, and Disabled (ABD) Medicaid program.
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If you are 65 or older, legally blind, or have a qualifying disability, you may qualify for non-MAGI Medicaid, which covers long-term care, home care, personal assistance, and prescription drugs.

Our team provides Medicaid support, guides you through the application process, helps gather medical and financial documents, and advocates on your behalf. We work to connect vulnerable populations with important low-income healthcare programs and clarify their Medicaid eligibility.

NYC Care provides low- or no-cost healthcare for New Yorkers who are not eligible for public insurance, including undocumented individuals and those with temporary gaps in coverage. Offered by NYC Health + Hospitals, the program includes primary care, mental health support, specialty services, and prescription medications at public hospitals and clinics citywide. Single Stop helps individuals assess eligibility, gather necessary documents, and access the program. We offer follow-up support to help clients stay connected to ongoing care that meets their individual needs and to trusted low-income healthcare programs when Medicaid is not an option.

As part of our neighborhood-based initiatives, Single Stop participates in the Harlem Health Advocacy Partners (HHAP) program to reduce health disparities in New York City Housing Authority (NYCHA) developments in Harlem. Through this partnership with the NYC Department of Health and Mental Hygiene, we connect residents with Community Health Workers (CHWs) who provide personalized navigation support, help resolve insurance and billing issues, and advocate for fair, respectful treatment in the healthcare system.

This work is especially critical in addressing systemic barriers and promoting health equity in underserved communities.